We advise our customers to read the Terms and Conditions before using this Site and its services. Use of this Site is subject to acceptance of the included Terms and Conditions. By using this Site, you acknowledge and agree to these Terms and Conditions. You must not use this Site if you breach any part of these Terms and Conditions. Viajealcielo.com reserves the right to modify these Terms and Conditions at any time at its sole discretion. We provide this website solely to assist customers in gathering travel information, verifying the availability of travel-related products and services, making legitimate reservations, conducting business with travel suppliers, and for similar purposes. The Terms and Conditions mentioned below govern your use of the Site.
Termination Policy: viajealcielo.com reserves the right to terminate any part or all of the Site or its affiliations/products without prior notice. We do this to ensure that our company can modify or discontinue any aspect of the Site when it deems necessary. We value feedback and comments on our site. However, we reserve the right to remove any inappropriate or irrelevant content.
Costs and Charge: Our total costs combine all commitments and charges related to airfare, motel comfort, vehicle rental and activities included in your reservation, in addition to what as indicated in the email with your ticket information or in these Terms and Conditions. By making a configuration for viajealcielo.com, the client agrees to pay us the help fee, which is made at the time of booking on the site, and we make the decision to change everything without prior notice.
Mobile number uses: Our service offers customers the option of being contacted via SMS or voice call to receive details about their reservations, payments and cancellations. Our executives are available 24 hours a day and can help you with your arrangements. We will keep you informed of the latest offers and price reductions until your Reservation is confirmed.
Record Information: Customers must provide their personal and payment information during the reservation process. This information will be used by a third party payment gateway to process the payment. By providing this information, customers consent to allow access to their private information. Please note that this information may be used for future transactions. We may verify your name, address and contact number against relevant third-party databases to ensure that your credit or debit card is not used without authorization. By accepting these Terms and Conditions, you agree and authorize us to perform the verification checks set forth herein.
Incognito mode: Please take note of the following text:
The user is responsible for securely handling and protecting any data records used in private mode and must not share any details with third party sites. If there is any misuse of the data shared on this Site, we cannot be responsible for the cookies stored on your device during the reservation process on viajealcielo.com. While the Terms of Use Policy covers everything related to the user, please read our policies and Privacy Policy for more information or contact our 24/7 customer support team via email or by phone at any time.